About Ron Daly

This author has not yet filled in any details.
So far Ron Daly has created 7 blog entries.

Virtual StrongBox Introduces Organization Collaboration StrongBox

2020-07-07T13:20:08-04:00July 7th, 2020|

Technology empowers multiple internal users to work easily and securely with digital consumers.

Charlotte, NC (July 8, 2020) – Virtual StrongBox, Inc. recently announced the release of its latest product – Organization Collaboration StrongBox. The technology eliminates the pain points in existing document exchange workflow and secure email products when exchanging files and data between a financial institution and its customers, businesses and external third parties. In June, three CU*Answers credit unions deployed the new secure document exchange platform, which takes less than a day to implement.

The “New Normal” has forever changed how customers and non-customers want to get documents to and […]

Is Your Bank Good Sticky … or Bad Sticky?

2020-01-07T13:41:12-05:00January 7th, 2020|

By Ron Daly

Newton’s Third Law says that for every action, there’s an equal and opposite reaction. But while he’s talking physics, I’m thinking customer retention. All good things seem to have a bad side, and for banks, stickiness is near the top of the list.

What’s sticky?

So, ask yourself if your stickiness is the good kind or bad kind: Do your customers perceive your bank as a sticky bun, offering a satisfying experience that leaves them with a good taste? Or maybe it’s more like flypaper, where customers put up with sub-par service or outdated delivery systems because they feel trapped?

Financial institutions […]

Redstone Consulting Group and Virtual StrongBox Announce New Cybersecurity Portal

2019-11-01T13:23:19-04:00March 12th, 2018|


Platform Designed to Streamline New NCUA Cybersecurity Examinations

Huntsville, AL, March 8, 2018– The Redstone Consulting Group and Virtual StrongBox announced today the launch of a new cybersecurity collaboration portal to help Credit Unions prepare for fast-approaching NCUA cybersecurity examinations.

Fast Approaching Examination Requirements

Starting in 2018, NCUA is beginning to use its Automated Cybersecurity Examination Tool (ACET).  The ACET exam checklist consists of 530 questions and the collection and sharing of over 220 unique internal documents. ACET will allow greater visibility into the industry’s cybersecurity practices and gaps. Rumor has it that NCUA plans to use ACET to examine larger Credit Unions […]

three-methods-of-file-exchange

2019-04-08T09:52:49-04:00July 14th, 2017|

With Virtual StrongBox, your customers will not only have a secure place for their digital files, but also a safe way to exchange those documents. There are three ways to exchange documents using Virtual StrongBox.

Exchanging a file with others

Let’s say your customer’s daughter needs a copy of her passport because she lost her physical documentations while traveling abroad. The customer can email a secure link to her travel information to help her get in touch with the embassy and find her way home.

Your customer can decide how many times someone can use the link to download the file directly from your […]

No weak links: Smart ways to fortify your credit union’s mobile banking security

2018-07-18T10:37:39-04:00January 13th, 2017|

At the turn of the century, American philosopher William James said, “A chain is no stronger than its weakest link.” James was thinking ideologically, but it reminds me of “Red Rover,” the playground game we all played as kids. Remember how teams sent out a player to try to break through the weakest part of the opposing team’s circle? That’s how hackers and cyber thieves look for vulnerabilities in your credit union’s security system.

Find the chinks in the shield

Thanks to the worsening epidemic of online fraud, ID theft and other scams, it’s getting […]

Transferring Data Within A Safe Deposit Box

2019-04-11T09:59:09-04:00October 17th, 2014|

By Virtual StrongBox

Flashback to the Wild West, when thieves on horses would go to incredible feats to steal whatever the bank was transferring in their strongbox. You’ve seen it in the movies and it truly happened decades ago when that was the only means of transferring money. Now come back to the present, where financial institutions have taken every preventive measure to ensure thieves, hackers, and any other wrongdoers will never access what their customers hold most dear, including their personal information.

The difference between the Wild West and today is the speed of technology. We are no longer constrained to the […]

Digital Federal Credit Union Launches Branded Version of Virtual StrongBox Product

2017-10-20T11:14:35-04:00June 6th, 2012|

HERNDON, Va.– Digital Federal Credit Union (DCU), the $4.3 Billion, 365,000 member Massachusetts-based credit union, is now offering its members access to “File Vault,” DCU’s branded version of DigitalMailer’s newest product, Virtual StrongBox.

File Vault allows DCU members to upload sensitive documents via a single sign-on to a secure, easy-to-use interface. Documents are encrypted during upload to the server and can only be added, deleted, or otherwise manipulated by their owners.

“We felt that Virtual StrongBox was a terrific product for our members,” said David Araujo, Vice President of Information Systems for DCU “and when we learned we could brand it our own […]