To your customers, our digital vault is an online safe deposit box where they can store sensitive documents inside your online banking. To Q2 clients, we’re a multi-user workspace designed to securely collect, protect and exchange documents with consumers and businesses in any process. Secure email and FTP are customer service nightmares! Our digital vault makes getting documents to and from your organization easy and frictionless because if it’s too hard for digital consumers to work with you they have plenty of other choices.
Data-security expert’s storage and exchange platform enables innovation in the Financial Services industry.
Plano, TX and Charlotte, NC – [August 3, 2022] – Alkami Technology, Inc. (Nasdaq: ALKT) (“Alkami”), a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., today announced a partnership with Virtual StrongBox, a leading secure digital vault platform provider for financial institutions. Through the new partnership, Alkami customers can offer a secure digital vault, with file exchange capabilities, inside their digital banking platform.
Virtual StrongBox is designed by bankers with the highest levels of security banks and credit unions need and the […]
The Credit Union League of Connecticut and its wholly owned subsidiary, League Services Corporation, are pleased to announce the launch of Aluvy, an online loan participation platform that will give more credit unions better access to loan participations at an affordable price.
Aluvy is a Software as a Service (SaaS) product specifically designed to help more credit unions access the unique benefits of the loan participation marketplace that have typically been available to larger lenders. Through the proprietary automation of one-to-many participations and payment servicing, Aluvy enables smaller credit unions to access right-sized loan participations. Additionally, larger or more experienced sellers will […]
Technology empowers multiple internal users to work easily and securely with digital consumers.
Charlotte, NC (July 8, 2020) – Virtual StrongBox, Inc. recently announced the release of its latest product – Organization Collaboration StrongBox. The technology eliminates the pain points in existing document exchange workflow and secure email products when exchanging files and data between a financial institution and its customers, businesses and external third parties. In June, three CU*Answers credit unions deployed the new secure document exchange platform, which takes less than a day to implement.
The “New Normal” has forever changed how customers and non-customers want to get documents to and […]
By Ron Daly
Newton’s Third Law says that for every action, there’s an equal and opposite reaction. But while he’s talking physics, I’m thinking customer retention. All good things seem to have a bad side, and for banks, stickiness is near the top of the list.
So, ask yourself if your stickiness is the good kind or bad kind: Do your customers perceive your bank as a sticky bun, offering a satisfying experience that leaves them with a good taste? Or maybe it’s more like flypaper, where customers put up with sub-par service or outdated delivery systems because they feel trapped?
Financial institutions […]
Platform Designed to Streamline New NCUA Cybersecurity Examinations
Huntsville, AL, March 8, 2018– The Redstone Consulting Group and Virtual StrongBox announced today the launch of a new cybersecurity collaboration portal to help Credit Unions prepare for fast-approaching NCUA cybersecurity examinations.
Fast Approaching Examination Requirements
Starting in 2018, NCUA is beginning to use its Automated Cybersecurity Examination Tool (ACET). The ACET exam checklist consists of 530 questions and the collection and sharing of over 220 unique internal documents. ACET will allow greater visibility into the industry’s cybersecurity practices and gaps. Rumor has it that NCUA plans to use ACET to examine larger Credit Unions […]
With Virtual StrongBox, your customers will not only have a secure place for their digital files, but also a safe way to exchange those documents. There are three ways to exchange documents using Virtual StrongBox.
Exchanging a file with others
Let’s say your customer’s daughter needs a copy of her passport because she lost her physical documentations while traveling abroad. The customer can email a secure link to her travel information to help her get in touch with the embassy and find her way home.
Your customer can decide how many times someone can use the link to download the file directly from your […]
At the turn of the century, American philosopher William James said, “A chain is no stronger than its weakest link.” James was thinking ideologically, but it reminds me of “Red Rover,” the playground game we all played as kids. Remember how teams sent out a player to try to break through the weakest part of the opposing team’s circle? That’s how hackers and cyber thieves look for vulnerabilities in your credit union’s security system.
Find the chinks in the shield
Thanks to the worsening epidemic of online fraud, ID theft and other scams, it’s getting harder to safeguard consumers’ personally identifiable information (PII). […]
By Virtual StrongBox
Flashback to the Wild West, when thieves on horses would go to incredible feats to steal whatever the bank was transferring in their strongbox. You’ve seen it in the movies and it truly happened decades ago when that was the only means of transferring money. Now come back to the present, where financial institutions have taken every preventive measure to ensure thieves, hackers, and any other wrongdoers will never access what their customers hold most dear, including their personal information.
The difference between the Wild West and today is the speed of technology. We are no longer constrained to the […]
HERNDON, Va.– Digital Federal Credit Union (DCU), the $4.3 Billion, 365,000 member Massachusetts-based credit union, is now offering its members access to “File Vault,” DCU’s branded version of DigitalMailer’s newest product, Virtual StrongBox.
File Vault allows DCU members to upload sensitive documents via a single sign-on to a secure, easy-to-use interface. Documents are encrypted during upload to the server and can only be added, deleted, or otherwise manipulated by their owners.
“We felt that Virtual StrongBox was a terrific product for our members,” said David Araujo, Vice President of Information Systems for DCU “and when we learned we could brand it our own […]