Virtual StrongBox Introduces Organization Collaboration StrongBox

2020-07-07T13:20:08-04:00July 7th, 2020|

Technology empowers multiple internal users to work easily and securely with digital consumers.

Charlotte, NC (July 8, 2020) – Virtual StrongBox, Inc. recently announced the release of its latest product – Organization Collaboration StrongBox. The technology eliminates the pain points in existing document exchange workflow and secure email products when exchanging files and data between a financial institution and its customers, businesses and external third parties. In June, three CU*Answers credit unions deployed the new secure document exchange platform, which takes less than a day to implement.

The “New Normal” has forever changed how customers and non-customers want to get documents to and […]

It Can Happen in a Heartbeat: Help Your Customers Prepare for Life’s Emergencies

2020-06-10T19:54:03-04:00June 8th, 2020|

Ron Daly, President/CEO
Virtual StrongBox, Inc.

Every day, events happen that can turn lives upside down. Maybe it’s a wildfire in California, forcing people to quickly flee their homes. Maybe a medical emergency occurs when someone is out of town, away from their regular doctors. Or perhaps a water pipe breaks, damaging mortgage documents, photos or birth certificates.

While no one can prevent every traumatic event, your financial institution can make it easier for customers to meet life’s challenges. You can help customers prepare for emergencies by providing them with safe-deposit boxes. No, not physical boxes, like the “olden” days; instead offer a digital […]

5 Steps To Prevent Data Breaches At Your Bank

2020-01-15T12:47:14-05:00January 14th, 2020|

There are some categories where no company wants a first-place ranking: number of defective product recalls, number of malpractice suits and largest  number of records exposed in a data breach, to name a few. (That last title, most  records stolen in 2019 (106 million), went to Capital One, a The McLean, Va.-based financial services giant .)

More than 137 million records were exposed in the 10 biggest data breaches in 2019, according to information compiled by the Identity Theft Resource Center and the U.S. Department of Health and Human Services. Six of the 10 largest breaches impacted medical or healthcare organizations, with two […]

Is Your Bank Good Sticky … or Bad Sticky?

2020-01-07T13:41:12-05:00January 7th, 2020|

By Ron Daly

Newton’s Third Law says that for every action, there’s an equal and opposite reaction. But while he’s talking physics, I’m thinking customer retention. All good things seem to have a bad side, and for banks, stickiness is near the top of the list.

What’s sticky?

So, ask yourself if your stickiness is the good kind or bad kind: Do your customers perceive your bank as a sticky bun, offering a satisfying experience that leaves them with a good taste? Or maybe it’s more like flypaper, where customers put up with sub-par service or outdated delivery systems because they feel trapped?

Financial institutions […]

10 Reasons to Choose Virtual StrongBox

2020-01-14T10:06:06-05:00November 1st, 2019|

Virtual StrongBox is a unique platform that enables innovation in the Financial Services sector. Here are ten major differentiators between our solution and other cloud storage providers, collaboration portals, syncing tools and consumer vaults.

Data Security & Patents

Our secure, customizable platform, with its seven patents and Total Information Privacy and Protection (TIPP), is designed with FinServ security requirements in mind. We then couple that data security with convenience and simple, intuitive UX consumers demand.

Mobile First Strategy

Responsive design and a flexible consumer journey allow our partners to build their strategy and differentiators into our solution.

Easy Integration

Since 2013, our online safe deposit box solution […]

Using Virtual StrongBox to Promote a Security-First Message

2019-04-24T10:02:45-04:00November 1st, 2017|

Featured Client: 
Align Credit Union | Lowell, Massachusetts | Asset Size: $550 million

Protecting members’ personal information is a top priority for Align Credit Union. That is why the Lowell, Massachusetts financial institution offers Virtual StrongBox as digital safe in their security suite offering.

Align CU offers the online safe as a member benefit, helping their account holders protect their most sensitive information. With Total Information Privacy & Protection, the platform is the only option online that promises storage space so secure that only the member has the ability to see what’s inside. Not even Align CU or Virtual StrongBox employees can access files within the online safe […]

Using Virtual StrongBox to Simplify the Examination Process

2017-10-12T14:59:22-04:00September 26th, 2017|

Featured Client: 
Honor Credit Union | $755 million in assets | Berrien Springs, Michigan

 

Past exams at Honor Credit Union depended upon a single flash drive. Credit union employees would pass the flash drive between departments to upload requested documents to hand examiners when they arrived at the credit union, shuffling the drive back-and-forth as additional files were requested. This year Honor decided to simplify the process.

Led by Frank Witucki, VP of Risk Management, Honor CU updated how they exchanged information with state examiners by leveraging Virtual StrongBox. The credit union provides Virtual StrongBox to members as a digital safe deposit box and […]

Imagine This: Digital Transformation is Improving Regulatory Exams and Keeping Examiners Out of Your Credit Union

2017-09-20T14:20:42-04:00September 7th, 2017|

What if credit union examiners could do most – or all – of their “field” work remotely, from their home offices? No, really, think about it. You might even envision John Lennon in the background, singing “Imagine all the examiners … living life at home.” But we don’t need to listen to Lennon or other members of the Fab Four to improve processes like credit union exams. All we need is a little creative thinking – and a little help from digital technology.

Why should credit unions care if examiners can do their work and still make it to the kids’ evening […]

three-methods-of-file-exchange

2019-04-08T09:52:49-04:00July 14th, 2017|

With Virtual StrongBox, your customers will not only have a secure place for their digital files, but also a safe way to exchange those documents. There are three ways to exchange documents using Virtual StrongBox.

Exchanging a file with others

Let’s say your customer’s daughter needs a copy of her passport because she lost her physical documentations while traveling abroad. The customer can email a secure link to her travel information to help her get in touch with the embassy and find her way home.

Your customer can decide how many times someone can use the link to download the file directly from your […]

What the Heck is a “Nomophobic” … and Why Should Your Bank Care?

2017-05-17T08:43:29-04:00May 17th, 2017|

Ron Daly, President/CEO
Virtual StrongBox, Inc.
Source: https://www.cuinsight.com/heck-nomophobic-credit-union-care.html

As if our stress-laden society didn’t have enough fears and phobias, now there’s nomophobia – “the fear of being without a mobile phone.” It’s that sinking feeling you get when you can’t find your phone or know you left it at home. The British Post Office coined the term “nomophobia” in 2010, and for some it’s a real anxiety.

That isn’t surprising. Market research firm IDC found that 79% of smartphone users have their phones on or near them every waking hour. There were some 7.7 billion mobile devices worldwide by the end of 2014 – […]

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