three-methods-of-file-exchange

2019-04-08T09:52:49-04:00July 14th, 2017|

With Virtual StrongBox, your customers will not only have a secure place for their digital files, but also a safe way to exchange those documents. There are three ways to exchange documents using Virtual StrongBox.

Exchanging a file with others

Let’s say your customer’s daughter needs a copy of her passport because […]

What the Heck is a “Nomophobic” … and Why Should Your Bank Care?

2017-05-17T08:43:29-04:00May 17th, 2017|

Ron Daly, President/CEO
Virtual StrongBox, Inc.
Source: https://www.cuinsight.com/heck-nomophobic-credit-union-care.html

As if our stress-laden society didn’t have enough fears and phobias, now there’s nomophobia – “the fear of being without a mobile phone.” It’s that sinking feeling you get when you can’t find your phone or know you left it at home. The British […]

Trying to Boil the Ocean? There’s a Better Path to Digital Transformation

2017-02-13T12:07:18-05:00February 13th, 2017|

By Ron Daly, President/CEO
Virtual StrongBox, Inc.
Source: https://www.cbinsight.com/trying-boil-ocean-theres-better-path-digital-transformation.html

Your bank and our clients have a lot in common. They’re financial institutions and other high-risk companies that know future success is tied to new technologies; yet, implementing a full digital strategy can seem overwhelming. They have talented, energetic people who work hard. […]

Is Your Bank’s Corporate Immune System Killing Innovation?

2016-12-13T09:13:38-05:00December 13th, 2016|

By Ron Daly, President/CEO
Virtual StrongBox, Inc.

Source: https://www.cbinsight.com/banks-corporate-immune-system-killing-innovation.html

While today’s technology is disrupting all industries, those of us in financial services think of it mostly in terms of digital bank services and marketing. We ask, How do our customers want to interact with us? Which digital strategies will make us […]

Pitfalls Of Delaying Key Tech Decisions

2016-11-20T11:13:22-05:00November 20th, 2016|

By Ron Daly, President/CEO
Virtual StrongBox, Inc.
Source:
http://www.cutoday.info/THE-feature/Pitfalls-Of-Delaying-Key-Tech-Decisions

Members have no complaints about the credit union’s tech offerings, so it’s all good, right?

Wrong, says one expert.

“It isn’t wise to mistake radio silence for member satisfaction,” said Ron Daly, president and CEO of Virtual Strongbox, who added that it is essential […]

How is Your Bank’s Customer Experience … Really? 3 Questions to Consider

2016-11-20T08:41:18-05:00November 20th, 2016|

By Ron Daly, President/CEO
Virtual StrongBox, Inc.
Source:
https://www.cbinsight.com/banks-customer-experience-really-3-questions-consider.html

It’s a sad fact, but the financial industry has a history of being slow to adapt to new technology. While many banks have spruced up their branches with customer Wi-Fi bars and touch-screen banking stations, most still use legacy core systems. But beyond […]

Can You Square Up Legacy Systems With A Mobile-First Strategy?

2016-11-01T11:29:46-04:00September 14th, 2016|

By Ron Daly, President/CEO
Virtual StrongBox, Inc.

No. 1 on my list of overused, misunderstood phrases is “mobile first.” Google it and you’ll likely see: Mobile first means …

  1. “smartphones, tablets and task-specific apps employees use as work tools.”
  2. “a customer who manages his bank account on a mobile app instead of […]

Banking Services: When “Nice” Becomes “Necessity”

2016-11-01T11:29:46-04:00September 12th, 2016|

Ron Daly, President/CEO
Virtual StrongBox, Inc.
Source:
https://www.cuinsight.com/financial-services-nice-becomes-necessity.html

Wouldn’t it be great to have a steady supply of Godiva chocolates anytime you want? How about Dom Perignon? Even better, season tickets to all your favorite teams’ games? Nice, but hardly necessities.

When banks first offered “convenience” services, like remote deposit and electronic […]

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